Remote Client Services Manager – Workers' Comp Insurance

RAS Companies; Oregon; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Job summary

RAS Companies seeks a Client Services Manager to build and nurture client relationships, resolve concerns, and coordinate with internal staff to ensure top-tier satisfaction. This is a home-based opportunity requiring residence in SD, IA, or MO, with frequent travel and some overnight stays.

Ideal candidates have 5+ years in insurance (workers’ compensation or TPA preferred), strong decision making and communication skills, and proficiency in Word and Excel.

Qualifications

• Minimum of 5 years in the insurance industry; workers' compensation and/or TPA experience required
• Multi-functional experience in claims management, claims administration and/or account management is desirable
• Proven decision making and problem-solving skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Word and Excel
• Bachelor's degree preferred
• Valid drivers' license required

Responsibilities

• Build and nurture strong client relationships and resolve client concerns
• Serve as a point of contact and coordinate with internal staff to ensure top-tier client satisfaction
• Identify opportunities to improve service and communicate needs across departments
• Travel as required with some overnight stays while maintaining a home-based work arrangement

Skills

Client relationship management

Verbal & written communication

Decision making

Problem solving

Team coordination

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

RAS Companies seeks a Client Services Manager to build and nurture client relationships, resolve concerns, and coordinate with internal staff to ensure top-tier satisfaction. This is a home-based opportunity requiring residence in SD, IA, or MO, with frequent travel and some overnight stays.

Ideal candidates have 5+ years in insurance (workers’ compensation or TPA preferred), strong decision making and communication skills, and proficiency in Word and Excel.