Client Services Manager – Workers’ Compensation

RAS Companies; Rapid City (SD); Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Home-based work opportunity

Company vehicle

Job summary

RAS is seeking a Client Services Manager to build and nurture strong professional relationships with clients. You will identify and resolve client concerns, act as the main contact, coordinate with internal staff, and drive top-tier client satisfaction.

This home-based role requires residency in SD, IA, or MO, with frequent travel and some overnight stays. The ideal candidate has 5+ years of workers’ compensation claims handling experience and proficiency in Word and Excel.

Qualifications

• A minimum of five years of workers’ compensation claims handling experience.
• Experience in working with Third Party Administrators (TPA) clients is preferred.
• Multi-functional experience in claims management, claims administration and/or account management is desirable.
• Proven decision making and problem-solving skills.
• Excellent verbal and written communication skills.
• Must be proficient in Microsoft Word and Excel.

Responsibilities

• Build and nurture strong professional business relationships with clients.
• Identify and resolve client concerns and serve as a primary contact.
• Coordinate with internal staff to ensure top-tier client satisfaction.

Skills

Workers’ compensation claims handling

TPA client experience

Claims management

Decision making

Verbal and written communication

Tools

Microsoft Word

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional Des Moines, IA, US

RAS is looking for a Client Services Manager who will be responsible for building and nurturing strong professional business relationships with our clients. This role will identify and resolve client concerns, service as a point of contact, coordinate with internal staff members, and ensure top notch client satisfaction.

This position offers a home-based work opportunity. The successful candidate must reside in one of the following states: SD, IA, or MO.

Frequent travel with some overnight stays will be required.

Job Requirements:

• A minimum of five years of workers’ compensation claims handling experienceis required
• Experience in working with Third Party Administrators (TPA) clients is preferred
• Multi-functional experience in claims management, claims administration and/or account management is desirable
• Proven decision making and problem-solving skills
• Excellent verbal and written communication skills
• Must be proficient in Microsoft Word and Excel

In our 30+-year history, we’ve soaring to great heights, reimagined ourselves, and gained a profound awareness of the value we bring as experienced workers’ compensation insurance providers. Today our reputation has grown as the region’s leading workers’ compensation insurance writer. While our product is insurance, what we truly sell is safer workplaces, help for companies looking to protect their employees, and support for people at their most vulnerable.

We offer a competitive wage and benefits package including medical, dental and vision coverage, paid holidays, paid parental leave PTO, 401K, and much more! A company vehicle will be provided.

At RAS, we believe in an inclusive work environment, where employees are welcomed, valued, respected, and heard to ensure that individuals bring their best selves to work. RAS provides equal opportunities to all qualified candidates without regard to race, color, religion, sexual orientation, gender identity or expression, age, disability status, veteran status, national origin, or any other status protected under federal, state or local law.