Remote Client Service Specialist – Growth & Perks

Globe Life AIL - Lisa Russel; Jacksonville (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Leadership incentives

Recognition programs

Comprehensive training

Mentorship

Union-supported environment

Incentive travel

Virtual collaboration tools

Job summary

AO (American Income Division) is seeking a Remote Client Service Representative to assist clients with benefits information, enrollment, and ongoing support from a fully remote setting within the United States.

You will engage with clients via Zoom and phone, explain options clearly, and maintain accurate records while building lasting relationships. Comprehensive training and mentorship are provided to support career growth and advancement.

Qualifications

• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Commitment to outstanding customer service.
• Self-motivation and strong work ethic.
• Ability to work independently in a remote environment.
• Adaptability and problem-solving abilities.
• Professionalism and integrity.
• Desire for continuous learning and career growth.

Responsibilities

• Meet with clients virtually through Zoom and phone appointments
• Answer questions regarding available benefits and coverage options
• Explain products and services clearly and professionally
• Assist clients with applications, enrollment, and policy updates
• Provide ongoing customer service and follow-up support
• Maintain accurate client records and documentation
• Build long-term client relationships through trust, professionalism, and responsive service

Skills

Strong communication

Interpersonal skills

Customer service

Self-motivation

Work independently

Problem solving

Professionalism

Integrity

Willingness to learn

Adaptability

Job description

AO (American Income Division) is seeking a Remote Client Service Representative to assist clients with benefits information, enrollment, and ongoing support from a fully remote setting within the United States.

You will engage with clients via Zoom and phone, explain options clearly, and maintain accurate records while building lasting relationships. Comprehensive training and mentorship are provided to support career growth and advancement.