Remote Client Service Specialist - B2B Support & Growth

Talentify; Honolulu (HI); Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

401(k) plan

Job summary

CSC is seeking a Client Service Representative for our Annual Reports and Corporate teams. This remote role is based in Hawaii and supports business customers with professional, timely service during standard business hours.

You will build relationships, handle inquiries by phone or email, and help internal and external clients by organizing workflows and navigating databases. Training, mentorship, and growth opportunities are provided.

Qualifications

• Experience in customer service or administrative role.
• Energetic self-starter in a fast-paced, team environment.
• Attention to detail and accuracy.

Responsibilities

• Build relationships with clients to understand their needs.
• Fulfill requests and answer questions for internal and external customers.
• Respond promptly to customer inquiries via phone or email.
• Provide excellent service to internal and external clients.
• Organize the workflow to meet customers' timeframes.
• Navigate between multiple databases quickly and accurately.
• Recommend process improvements where applicable.
• Maintain and grow existing customer business with proactive service.

Skills

Customer service

Self-starter

Attention to detail

Time management

Multitasking

Problem solving

MS Office

Communication skills

Salesforce

Tools

MS Word

MS Excel

Job description

CSC is seeking a Client Service Representative for our Annual Reports and Corporate teams. This remote role is based in Hawaii and supports business customers with professional, timely service during standard business hours.

You will build relationships, handle inquiries by phone or email, and help internal and external clients by organizing workflows and navigating databases. Training, mentorship, and growth opportunities are provided.