Annual Reports Client Service Representative

Corporation Service Company

Chicago (IL)

On-site

USD 45,000 - 55,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A global service provider seeks a Client Service Representative for their Chicago office. This role involves building relationships, managing client portfolios, and processing legal documents. Candidates should have at least 5 years of B2B customer service experience, excellent communication skills, and proficiency in MS Office. The position offers a collaborative environment, training opportunities, and a competitive starting salary of $50,000 per year.

Qualifications

At least 5 years of experience in B2B customer service or administrative role.
Energetic self-starter thriving in a fast-paced environment.
Flexibility and agility, capable of multitasking.

Responsibilities

Build client relationships to understand their needs.
Analyze and process legal documents for clients.
Fulfill client requests and manage workflows.

Skills

Customer service experience

Detail-oriented

Strong prioritization skills

Multitasking

Problem-solving skills

Strong computer skills

MS Office proficiency

Excellent communication skills

Job description

Annual Reports Client Service Representative

Chicago, IL, United States

Job Description

Client Service Representative - Annual Reports

Chicago, IL (Onsite)

Monday - Friday, 9:00am-6:00pm

Are you passionate about delivering exceptional service? Us too.

We’re hiring a Client Service Representative for our Annual Report Prep & File team. You’ll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world‑class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.

Some of the things you’ll be doing:

Build relationships with our clients to better understand their unique needs and concerns
Research, analyze, review, and process legal documents
Fulfill requests and answer questions for internal and external customers via phone or electronically
Provide excellent client service to both internal and external clients
Manage client portfolios and organize workflow to meet clients’ time frames and demands
Data entry of client information, electronic filing, and retrieval of documents
Navigate between multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services

What technical skills, experience, and qualifications do you need?

At least 5 years of experience working in a business to business customer service or administrative capacity
Energetic self‑starter who thrives in a fast‑paced, team‑oriented environment
Attention to detail and accuracy
Strong prioritization and time‑management skills
Flexibility and agility, with the ability to multitask
Problem‑solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Excellent verbal and written communication skills

Candidates for this position must be eligible to work without sponsorship. Time on‑site or time zone may be necessary based on business need.

At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current starting salary is $50,000 per year.

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge‑based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business®.

Job Info