Remote Client Service & Scheduling Coordinator

Next Stop Travel; Columbia (SC); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work environment

Performance-based compensation

Access to training and onboarding

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services. The Customer Service Representative will assist with client requests, organize service arrangements, and support the coordination process in a fully remote environment.

Ideal candidates will have strong organizational and communication skills, experience in customer service or administration, and the ability to manage multiple tasks independently while ensuring accuracy and timely follow-up

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Coordination

Administrative support

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services. The Customer Service Representative will assist with client requests, organize service arrangements, and support the coordination process in a fully remote environment.

Ideal candidates will have strong organizational and communication skills, experience in customer service or administration, and the ability to manage multiple tasks independently while ensuring accuracy and timely follow-up