Remote Customer Service & Sales Coordinator

Weed Man; Beryl (WV); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive Salary and Bonus Program

Industry and Company Training

Dental insurance

Health insurance

Holiday pay

Work from home

Remote work location

Job summary

Weed Man is seeking a Customer Service Representative for a full-time, fully remote role with standard hours, Monday–Friday, 9 am–6 pm, at $16–$17 per hour.

You will coordinate with Sales, Technical and Administrative managers to handle inquiries, process tasks, answer calls, texts and emails, verify customer data, collect accounts receivable, and promote phone sales. Prior customer service experience is required.

Qualifications

• Excellent phone & organizational skills are a must.
• Computer skills, the ability to perform multiple tasks, and keen attention to detail are required for our fast-paced office.
• Previous customer service experience.

Responsibilities

• Work closely with Sales, Technical, and Administrative managers to coordinate and process duties.
• Answer a large volume of incoming phone calls and address caller needs.
• Interact with customers by phone, text and email to answer questions, resolve concerns, verify information, and make phone sales.
• Possibly collect accounts receivable and verify customer information.

Skills

Phone skills

Organizational skills

Computer skills

Multitasking

Attention to detail

Customer service experience

Job description

Weed Man is seeking a Customer Service Representative for a full-time, fully remote role with standard hours, Monday–Friday, 9 am–6 pm, at $16–$17 per hour.

You will coordinate with Sales, Technical and Administrative managers to handle inquiries, process tasks, answer calls, texts and emails, verify customer data, collect accounts receivable, and promote phone sales. Prior customer service experience is required.