Remote Client Experience Coordinator

Travelwmissy; Austin (TX); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing support and resources

Digital planning tools access

Travel-coordination skills development

Job summary

Travelwmissy is seeking a Remote Client Experience Coordinator to support client communication, travel planning, scheduling, and follow-up in a fully remote capacity. You will assist with reservations, itinerary details, accommodations, transportation, activities, and other trip-related needs while providing ongoing support during the planning process.

No prior travel industry experience is required as training and ongoing support are provided to help you succeed in a remote environment.

Qualifications

• Strong communication skills.
• Good organization and attention to detail.
• Reliable follow-through.
• Ability to manage multiple requests.
• Comfort working independently.
• Familiarity with email and online systems.
• Adaptability when plans change.
• Willingness to learn new tools and processes.

Responsibilities

• Communicate with clients about preferences, questions, and requests.
• Gather travel dates and important planning details.
• Assist with reservations and confirmations.
• Coordinate schedules and itinerary information.
• Provide updates and follow up on pending items.
• Help organize accommodations, transportation, and activities.
• Assist with changes or special requests.
• Maintain accurate client records.

Job description

Remote Client Experience Coordinator

Remote | Flexible Schedule | Training Provided

We're looking for organized, service-focused individuals to support client communication, travel planning details, scheduling, and follow-up in a remote environment.

As a Remote Client Experience Coordinator, you'll help clients stay informed and supported while assisting with reservations, itinerary details, accommodations, transportation, activities, and other trip-related needs.

Previous travel industry experience is not required. Training and ongoing support are provided.

What You'll Do

• Communicate with clients about preferences, questions, and requests
• Gather travel dates and important planning details
• Assist with reservations and confirmations
• Coordinate schedules and itinerary information
• Provide updates and follow up on pending items
• Help organize accommodations, transportation, and activities
• Assist with changes or special requests
• Maintain accurate client records

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Adaptability when plans change
• Willingness to learn new tools and processes

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning and reservation tools
• Opportunities to build client-service and travel-coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions