Remote Client Scheduling Specialist (Temp) – Legal

Veritext Legal Solutions; United States; Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid work structure

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Parental leave

Tuition reimbursement

401(k) match

Earned wage access

Wellness programs

Job summary

Veritext is seeking a Client Scheduling Representative (90-Day Temporary) in Tampa, FL, to serve as the first point of contact for attorneys and legal professionals scheduling depositions, whether virtual or in-person. You will gather case details, understand client preferences, and manage every logistical detail to ensure a smooth, professional experience.

The role requires a customer-focused mindset, strong communication, and the ability to juggle deadlines across multiple clients.

Qualifications

• Respond to all client requests received via email and/or phone queue timely.
• Resolve issues and/or elevate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution
• Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders
• Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team
• Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services
• Familiarity with court reporting or legal services is a huge plus

Responsibilities

• Respond to all client requests received via email and/or phone queue timely
• Resolve issues and/or elevate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution
• Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders
• Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team
• Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services

Skills

Customer-focused mindset

Excellent communication

Detail-oriented

Organizational skills

Problem solving

Time management

Tools

Proprietary software

Job description

Veritext is seeking a Client Scheduling Representative (90-Day Temporary) in Tampa, FL, to serve as the first point of contact for attorneys and legal professionals scheduling depositions, whether virtual or in-person. You will gather case details, understand client preferences, and manage every logistical detail to ensure a smooth, professional experience.

The role requires a customer-focused mindset, strong communication, and the ability to juggle deadlines across multiple clients.