Hybrid Client Scheduling Pro – Southeast

Veritext Legal Solutions; Tallapoosa (GA); Hybrid; USD 35,000 - 52,000; Part time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

Short-term and long-term disability

Hybrid work structure

Paid time off

Paid Parental Leave

Tuition reimbursement

401(k) matching

Earned wage access

Wellness programs

Job summary

Veritext Legal Solutions in Tampa, FL seeks a Client Scheduling Representative (90-Day Temporary). You will coordinate depositions, manage client needs, and ensure timely, accurate scheduling for virtual or in-person services.

The role emphasizes client service, strong communication, and collaboration across teams to deliver a seamless experience for attorneys, paralegals and other legal professionals.

Qualifications

• Respond to client requests via email and phone in a timely manner.
• Resolve issues and escalate as needed; collaborate with departments for resolution.
• Proactively track deadlines and communicate delays to stakeholders.
• Build relationships with reporters, agencies, videographers, interpreters and other partners.
• Communicate updates to orders promptly for alignment and execution.
• Familiarity with court reporting or legal services is a plus.

Responsibilities

• Respond to client requests via email and/or phone queue timely.
• Resolve issues and/or elevate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution.
• Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders.
• Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team.
• Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services.

Skills

Customer-focused mindset

Strong relationships

Thrives under pressure

Multitasking

Proactive problem-solver

Tech-savvy

Clear communication

Attention to detail

Familiar with court reporting / legal

Tools

Proprietary software

Job description

Veritext Legal Solutions in Tampa, FL seeks a Client Scheduling Representative (90-Day Temporary). You will coordinate depositions, manage client needs, and ensure timely, accurate scheduling for virtual or in-person services.

The role emphasizes client service, strong communication, and collaboration across teams to deliver a seamless experience for attorneys, paralegals and other legal professionals.