Remote Client Relations & Travel Planner

Travelbynight; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible remote work

Mentorship

Professional development

Job summary

Travelbynight is seeking a friendly Client Relations Coordinator to guide clients from their request through the planning and reservation process. This remote role focuses on building client relationships, researching solutions, coordinating details, and providing consistent follow-up to ensure a smooth experience.

You don't need travel experience; being customer-focused and eager to learn will help you succeed.

Qualifications

• Citizen of the US, UK, Australia, Spain, or Latin America.
• Access to a computer or smartphone.

Responsibilities

• Guide clients from initial request through planning and reservation.
• Communicate with clients by phone, email, and online platforms.
• Learn client preferences, priorities, and budget.
• Research options and identify solutions that fit needs.
• Coordinate reservations and important details.
• Provide clear information and answer client questions.
• Follow up on inquiries and maintain client relationships.
• Keep client information organized and up to date.
• Assist with changes or additional requests as needed.
• Develop knowledge of hospitality, travel, and leisure services.

Skills

Customer service

Communication

Organizational skills

Remote work

Research online

Job description

Travelbynight is seeking a friendly Client Relations Coordinator to guide clients from their request through the planning and reservation process. This remote role focuses on building client relationships, researching solutions, coordinating details, and providing consistent follow-up to ensure a smooth experience.

You don't need travel experience; being customer-focused and eager to learn will help you succeed.