Remote Client Experience Architect

Travelbynight; Columbia (SC); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Training and mentorship

Flexible scheduling

Job summary

Travelbynight is seeking motivated individuals for a remote role helping clients research options, coordinate details, answer questions, and provide ongoing support. Projects may involve travel planning, reservations, hospitality services, and other client-focused needs. No prior travel experience is required.

Strong communication and organization are essential, with a customer-service mindset. Must be a citizen of the US, UK, Australia, Spain, or Latin America and have access to a computer or

Qualifications

• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Able to work independently in a remote environment.
• Customer-service mindset.
• Willingness to learn new systems and processes.
• Interest in hospitality, experiences, events, travel, or customer service.

Responsibilities

• Communicate with clients to understand their needs and preferences
• Assist with reservations, scheduling, and coordinating client experiences
• Provide professional follow-up and ongoing customer support
• Maintain organized client information and communications
• Build knowledge of available services, destinations, vendors, and experiences
• Develop and maintain positive client relationships

Skills

Communication

Interpersonal skills

Organization

Customer service

Learning mindset

Hospitality interest

Job description

Travelbynight is seeking motivated individuals for a remote role helping clients research options, coordinate details, answer questions, and provide ongoing support. Projects may involve travel planning, reservations, hospitality services, and other client-focused needs. No prior travel experience is required.

Strong communication and organization are essential, with a customer-service mindset. Must be a citizen of the US, UK, Australia, Spain, or Latin America and have access to a computer or