Bilingual Clinical Support Specialist - Remote (Temp-to-Hire)

Arine; United States; Remote; USD 23,419 - 30,307; Full time

Benefits offered by this job

Full benefits starting from day one

Dynamic role and learning opportunities

Job summary

A healthcare technology company is seeking a Bilingual Clinical Support Specialist to enhance patient care through optimized communication and clinical services, primarily using their software platform. Responsibilities include making calls to resolve patient issues, collaborating with clinical pharmacists, and maintaining accurate records. Requirements include a Bachelor's degree and bilingual fluency in English and another language. This is a remote position with a pay range of $17-22/hour.

Qualifications

• Bilingual fluency for patient communication.
• Ability to engage and resolve medication-related issues.
• Proficient in medical terminology.

Responsibilities

• Make outbound calls to patients and providers.
• Answer inbound support requests.
• Participate in process improvement meetings.

Skills

Bilingual fluency in English and Spanish, Mandarin / Cantonese, or Vietnamese

Excellent written and oral communication skills

Strong computer skills, including Microsoft 365 and Google Workspace

Ability to prioritize effectively and work in a fast-paced environment

Education

Bachelor's degree in Health Sciences or related field

Tools

Electronic medical records

Job description

A healthcare technology company is seeking a Bilingual Clinical Support Specialist to enhance patient care through optimized communication and clinical services, primarily using their software platform. Responsibilities include making calls to resolve patient issues, collaborating with clinical pharmacists, and maintaining accurate records. Requirements include a Bachelor's degree and bilingual fluency in English and another language. This is a remote position with a pay range of $17-22/hour.