Remote Client Relations & Collections Specialist

Humamaria; United States; Remote; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off

Training provided

Job summary

UtiliSave, LLC seeks a Client Relations & Collections Coordinator to be the primary contact for enterprise clients, manage receivables, and drive timely project completion. You will nurture relationships, follow up on outstanding items, and support initiatives with the CEO and management team.

You'll work remotely from the United States with standard business hours and a strong emphasis on accuracy, proactive communication, and disciplined execution.

Qualifications

• Bachelor's degree required.
• 1+ years of experience in client service, account management, collections, or a similar role.
• Excellent written and verbal communication skills with professional presence.
• Comfort negotiating with past-due accounts while preserving relationships.
• Strong attention to detail and organizational discipline.

Responsibilities

• Act as the primary contact for client inquiries and ensure requests are handled promptly.
• Communicate with premier clients on a near day-to-day basis.
• Strengthen client retention with proactive relationship management via email, meetings, calls, and networking.
• Support the Client Relations team with outreach and client-related projects.
• Manage administrative and client relations activities to prevent gaps.

Skills

Communication

Account management

Collections

Client service

Negotiation

Detail-oriented

Time management

Education

Bachelor's degree

Tools

Microsoft Outlook

Excel

Word

AI tools

Job description

UtiliSave, LLC seeks a Client Relations & Collections Coordinator to be the primary contact for enterprise clients, manage receivables, and drive timely project completion. You will nurture relationships, follow up on outstanding items, and support initiatives with the CEO and management team.

You'll work remotely from the United States with standard business hours and a strong emphasis on accuracy, proactive communication, and disciplined execution.