Remote Client Relations & Collections Coordinator

UtiliSave LLC; United States; Remote; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

UtiliSave LLC is seeking a Client Relations & Collections Coordinator for a fully remote role in the United States. You will be the primary contact for clients, manage collections and receivables, and keep projects moving to completion with disciplined execution and proactive communication.

The role requires at least 1 year in client service or related areas, a Bachelor's degree, and strong skills in communication, negotiation, and organization.

Qualifications

• 1+ years of experience in client service, account management, collections, or similar role.
• Bachelor’s degree required.
• Excellent written and verbal communication across phone, email, and video.
• Comfort negotiating with past-due accounts while maintaining relationships.
• Very strong attention to detail and organizational discipline.
• Ability to manage multiple clients and projects without losing track.
• Ability to work independently and collaborate when needed.
• Strong research and problem-solving skills.
• Proficiency with AI tools and Microsoft Office suite.
• Experience in professional services, legal, finance, consulting, or fast-paced environments is a plus.

Responsibilities

• Act as the primary contact for client inquiries and ensure every request is handled promptly.
• Communicate with premier clients on a near day-to-day basis.
• Strengthen client retention by keeping relationships proactive through email, meetings, phone calls, and networking.
• Support the Client Relations team with client outreach and client-related projects.
• Manage administrative and client relations activities so nothing falls through the cracks.
• Manage client projects from start to finish to ensure high-quality, on-time completion.
• Work with Marketing to create and draft promotional materials.
• Conduct research and assist with company events.
• Manage and prioritize multiple responsibilities, plus ad-hoc projects assigned by the CEO and managers.

Skills

Client relations

Collections

Accounts receivable

Project management

Communication

Research skills

Education

Bachelor's degree

Tools

AI tools

Microsoft Outlook

Excel

Word

Online collaboration tools

Job description

UtiliSave LLC is seeking a Client Relations & Collections Coordinator for a fully remote role in the United States. You will be the primary contact for clients, manage collections and receivables, and keep projects moving to completion with disciplined execution and proactive communication.

The role requires at least 1 year in client service or related areas, a Bachelor's degree, and strong skills in communication, negotiation, and organization.