Remote Client Operations Supervisor

Mcmc, Llc; Atlanta, Northern (GA, KY); Hybrid; USD 28,000 - 39,000; Full time

Job summary

MCMC is seeking a Client Coordinator Supervisor for a 100% remote role with a Monday–Friday, 8:30am–5:00pm EST schedule. You will lead a team, streamline client inquiries, and ensure compliance with regulatory standards while maintaining top‑tier service with accurate documentation.

The ideal candidate has supervisory experience in healthcare or insurance settings, strong communication skills, and proficiency in MS Office. Join a team focused on operational excellence and effective collaboration.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of clerical experience; supervisory experience in medical or insurance preferred.
• Proficient with MS Word, Outlook, PowerPoint, Excel, and Internet.
• HIPAA knowledge and ability to maintain confidentiality.
• Strong communication, accuracy, and ability to work independently.

Responsibilities

• Prioritize and manage daily workflow for client inquiries and product lines.
• Ensure equitable distribution of work to meet daily, weekly and monthly goals.
• Create, coordinate and review monthly client spreadsheets for turnaround times.
• Utilize systems and databases to keep client and examinee information up to date.
• Develop ad hoc and/or customized reports as needed; provide backup to department staff.

Skills

Clerical experience

Leadership

Communication skills

Attention to detail

Confidentiality

Time management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

PowerPoint

Excel

Internet

Job description

MCMC is seeking a Client Coordinator Supervisor for a 100% remote role with a Monday–Friday, 8:30am–5:00pm EST schedule. You will lead a team, streamline client inquiries, and ensure compliance with regulatory standards while maintaining top‑tier service with accurate documentation.

The ideal candidate has supervisory experience in healthcare or insurance settings, strong communication skills, and proficiency in MS Office. Join a team focused on operational excellence and effective collaboration.