Remote Client Onboarding Specialist (Pharmacy Tech)

Strive Compounding Pharmacy; Gilbert (AZ); A distancia; USD 60.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employer-paid healthcare

Free Strive compounded medications

Paid time off

Sick time

FSA/HSA options

Parental leave

401(k) with employer matching

Life insurance

Vision and dental insurance

Veterinary insurance

Descripción de la vacante

Strive Pharmacy is seeking a detail-oriented Client Implementation Specialist to guide new clients from onboarding to active product usage. This remote, full-time role manages project timelines, system configuration, data migration, and end-user training.

The ideal candidate has 2+ years as a registered pharmacy technician, a PTCB certification, and experience with EMR platforms, with strong written and spoken communication to collaborate across Sales, Customer Success, and client teams.

Formación

• Minimum 2 years experience as a registered pharmacy technician.
• PTCB certification required.
• Implementation experience or strong understanding of EMR platforms; strong SOP writing skills.
• Strong interpersonal and communication skills with both technical teams and client stakeholders.

Responsabilidades

• Lead end-to-end client onboarding and technical implementations.
• Configure software/platform settings and setup user accounts per client specs.
• Train admins and end-users to drive product adoption.
• Collaborate with Sales and Customer Success for seamless handoffs.

Conocimientos

Project management

Communication

Technical writing

Educación

PTCB certification

Registered Pharmacy Technician

Herramientas

EMR platforms

HubSpot

Descripción del empleo

Strive Pharmacy is seeking a detail-oriented Client Implementation Specialist to guide new clients from onboarding to active product usage. This remote, full-time role manages project timelines, system configuration, data migration, and end-user training.

The ideal candidate has 2+ years as a registered pharmacy technician, a PTCB certification, and experience with EMR platforms, with strong written and spoken communication to collaborate across Sales, Customer Success, and client teams.