Remote Client Experience Coordinator

Effortless travel solutions ETS; Town of Middletown (NY); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote work

Training access

Professional development

Travel perks

Collaborative culture

Job summary

Effortless Travel Solutions ETS is seeking an Experience Coordinator to serve as the primary point of contact for clients, providing consistent, professional support throughout the travel planning and coordination process. This fully remote position emphasizes communication, organization, and client satisfaction.

You will handle client inquiries, offer personalized assistance, and ensure information is accurate and up-to-date, with proactive follow-up to guarantee seamless experiences.

Qualifications

• Excellent communication and interpersonal skills.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance during planning and travel.
• Ensure travel information is current, accurate, and complete.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently to ensure a positive experience.

Skills

Communication

Customer service

Hospitality/travel

Attention to detail

Organization

Tech literacy

Tools

Booking tools

Online systems

Job description

Effortless Travel Solutions ETS is seeking an Experience Coordinator to serve as the primary point of contact for clients, providing consistent, professional support throughout the travel planning and coordination process. This fully remote position emphasizes communication, organization, and client satisfaction.

You will handle client inquiries, offer personalized assistance, and ensure information is accurate and up-to-date, with proactive follow-up to guarantee seamless experiences.