Remote Client Experience Specialist

AIL; Elgin (IL); Remote; USD 35,000 - 75,000; Full time

Benefits offered by this job

Bonuses monthly/quarterly

Equity 3% for qualifying team members

Fully remote environment

Training and licensing support

Weekly pay

Job summary

AO Globe Life is hiring for a fully remote position in the United States, designed for those who value a service-first approach. The role focuses on guiding clients through supplemental benefit options, maintaining documentation, and leading virtual consultations.

Training is provided with licensing support and a defined growth path into leadership. Compensation is commission-based with monthly and quarterly bonuses, plus equity opportunities for qualifying members.

Qualifications

• Ability to operate virtual tools and video meetings
• Possible licensing requirements depending on state
• Reliable internet connectivity and Windows-based computer with webcam
• Must be authorized to work in the U.S.
• Excellent interpersonal and communication abilities
• Desire to help people and support a purpose-driven mission
• Organized, self-motivated, and able to work independently
• prior customer service or consultative experience is a plus, not required

Responsibilities

• Maintain accurate digital documentation and manage follow-up communication
• Participate in mentorship and team development
• Lead virtual Zoom consultations with clients
• Prioritize high-quality, client-focused interactions
• Guide individuals and families through supplemental benefit options
• Build lasting client relationships
• Support the enrollment process from start to finish with professionalism

Skills

Video conferencing

Licensing possible

Reliable internet

Authorized to work in US

Interpersonal skills

Independent work

Tools

Windows laptop/PC with webcam

Job description

AO Globe Life is hiring for this position to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and a structured mentorship program, you’ll have the support needed to build a meaningful, long-term career from anywhere in the United States.

Key Responsibilities

• Maintain accurate digital documentation and manage follow-up communication
• Take part in continued mentorship and team development
• Lead virtual Zoom consultations with clients
• Prioritize high-quality, client-focused interactions
• Guide individuals and families through personalized supplemental benefit options
• Build lasting client relationships
• Support the enrollment process from start to finish with professionalism

Qualifications

• Ease with virtual tools and video meetings
• Capable of obtaining required licensing, if applicable to the position
• Reliable internet connection and Windows-based laptop or PC with webcam
• Must be authorized to work in the U.S.
• Excellent interpersonal and communication abilities
• A heart for helping people and supporting a purpose-driven mission
• Organized, self-motivated, and comfortable working independently
• Prior customer service or consultative experience is a plus, not required

What We Offer

• Inbound leads only — no cold calling
• Defined growth path into leadership
• Bonuses paid monthly and quarterly
• 3% equity opportunity for qualifying team members
• A supportive, people-centered culture
• Opportunities for renewal-based income growth
• Fully remote, flexible scheduleFull training and licensing support
• Weekly pay based on performance

About AO Globe Life

For over 70 years, AO Globe Life has helped protect working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first organization, we’re committed to integrity, flexibility, and empowering our team to thrive.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.