Home-Based Client Services Representative

AIL; Virginia Beach (VA); Remote; USD 50,000 - 100,000; Full time

Benefits offered by this job

Bonuses paid monthly and quarterly

Weekly performance-based pay

Fully remote with flexible schedule

Licensing provided

Job summary

AO Globe Life offers a fully remote, commission-based opportunity for graduates in business, marketing, or communications. The role involves guiding clients through benefit options, handling enrollments, and building lasting relationships through virtual consultations.

Training is provided, with mentorship and ongoing professional development. Inbound leads and renewal income growth are key features, with equity opportunities for eligible team members.

Qualifications

• Experience in customer service or consultative roles is preferred but not required.
• Comfortable using virtual meetings and digital tools.
• Must own a Windows laptop/PC, webcam, and reliable internet.
• Self-driven and organized; able to work independently.
• Authorized to work in the United States.
• Interest in helping others and supporting a mission-driven company.
• Excellent interpersonal and communication abilities.
• Able to obtain required licensing, if applicable.

Responsibilities

• Provide client-centered service and handle documentation with accuracy.
• Participate in mentorship, training, and team development.
• Explain supplemental benefit options to individuals and families.
• Support the enrollment process from start to finish with professionalism.
• Build long-term client relationships and trust through virtual consultations.

Skills

Customer service

Communication

Virtual meetings

Independent work

Organization

Interpersonal skills

Tools

Zoom

Job description

AO Globe Life is expanding our remote team and currently hiring. This opportunity suits recent or soon-to-be graduates in business, marketing, or communications, along with anyone who enjoys working in a people-focused, service-driven environment. With full training, inbound client leads, and an established mentorship program, you can build a long-term, meaningful career from anywhere in the U.S.

Core Responsibilities

• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups
• Participate in ongoing mentorship, professional development, and team training
• Walk individuals and families through personalized supplemental benefit options
• Support the enrollment process from start to finish with professionalism
• Develop strong, long-term relationships with clients
• Conduct virtual consultations with clients via Zoom

You're a Good Fit If You Have

• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• A Windows laptop or PC, webcam, and dependable internet
• Self-driven, organized individuals comfortable working independently
• Authorized to work in the United States
• A genuine interest in helping others and supporting a mission-driven company
• Excellent interpersonal and communication abilities
• Capable of obtaining required licensing, if applicable to the position

Perks & Benefits

• Bonuses paid monthly and quarterly
• Weekly performance-based pay
• Inbound leads only — no cold calling
• Opportunities for renewal-based income growth
• Full training and licensing provided
• Clear advancement pathways into leadership roles
• Fully remote with a flexible schedule
• A team culture built around people, not just numbers
• 3% equity opportunity for eligible team members

About AO Globe Life

For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.