Remote Client Experience Coordinator

Newhorizonscareergroup; Sarasota (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Structured training

Ongoing role-specific training

Access to online tools

Job summary

Newhorizonscareergroup is seeking an organized, people-focused Client Services Coordinator to support client communication, service requests, and day-to-day coordination. You will respond to inquiries, research options, maintain accurate records, and ensure timely updates while building positive client relationships.

This remote role includes structured training and ongoing role-specific resources to help you succeed.

Qualifications

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal abilities.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple client requests and priorities.
• Comfortable researching information and comparing available options.
• Customer-focused and solution-oriented approach.
• Comfortable learning new systems and processes.

Responsibilities

• Respond to client inquiries and requests in a timely and professional manner.
• Communicate with clients to understand their individual needs and preferences.
• Research available services and options based on client requests.
• Assist clients with service details, updates, and routine requests.
• Coordinate information and arrangements with service providers as needed.
• Maintain consistent communication throughout the client experience.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Time management

Researching information

Digital tools

Independent work

Job description

Newhorizonscareergroup is seeking an organized, people-focused Client Services Coordinator to support client communication, service requests, and day-to-day coordination. You will respond to inquiries, research options, maintain accurate records, and ensure timely updates while building positive client relationships.

This remote role includes structured training and ongoing role-specific resources to help you succeed.