Remote Service Operations Coordinator

Newhorizonscareergroup; Lake Charles (LA); Remote; USD 36,000 - 54,000; Full time

Job summary

Newhorizonscareergroup is seeking an organized Service Operations Coordinator to support customer requests, service arrangements, and day-to-day coordination activities in a remote environment.

You will manage details, research options, and communicate clearly with customers and service providers, ensuring accurate, timely service and a smooth customer experience from initial request through completion. Remote work with structured training is provided.

Qualifications

• Experience in customer service, operations, or coordination is helpful but not required.
• Strong organizational skills and attention to detail.
• Ability to learn new systems quickly.

Responsibilities

• Manage customer requests and service details throughout the coordination process.
• Communicate with customers to gather information and requirements.
• Research available services and options based on customer needs.
• Coordinate reservations and related service arrangements.
• Maintain organized records of customer information and updates.
• Provide customers with confirmations and timely service information.

Skills

Organizational skills

Time-management

Attention to detail

Written and verbal communication

Research abilities

Customer-focused

Multitasking

Independent work

Tools

Online systems

Digital communication tools

Job description

Newhorizonscareergroup is seeking an organized Service Operations Coordinator to support customer requests, service arrangements, and day-to-day coordination activities in a remote environment.

You will manage details, research options, and communicate clearly with customers and service providers, ensuring accurate, timely service and a smooth customer experience from initial request through completion. Remote work with structured training is provided.