Remote Client Experience Coordinator

Maddisondelongtravels; Ashland (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

Maddisondelongtravels is seeking a Client Services Coordinator to join our remote team. You will communicate with clients, research vacation options, assist with reservations, and provide professional customer support throughout the planning process.

We value friendly, organized, and self-motivated individuals who can learn online tools, manage multiple client needs, and maintain high standards of service in a remote environment. Training is provided to help you grow with us.

Responsibilities

• Communicate with new and existing clients
• Learn about client preferences, needs, and budgets
• Research and present vacation options based on client requests
• Assist with reservations and planning details
• Answer questions and provide professional customer support
• Follow up with clients throughout the planning process
• Keep client information organized and up to date
• Learn company tools, systems, and supplier resources
• Build and maintain positive client relationships
• Participate in ongoing training and professional development

Job description

Maddisondelongtravels is seeking a Client Services Coordinator to join our remote team. You will communicate with clients, research vacation options, assist with reservations, and provide professional customer support throughout the planning process.

We value friendly, organized, and self-motivated individuals who can learn online tools, manage multiple client needs, and maintain high standards of service in a remote environment. Training is provided to help you grow with us.