Remote Client Experience Associate with Flexible Shifts

AnywhereWorks Ltd.; Provo (UT); À distance; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

BYOD policy

Résumé du poste

AnywhereWorks Ltd. is hiring a Client Experience Associate to handle calls, live chat, and outbound outreach while maintaining a high level of service. The role requires a warm, helpful demeanor and a commitment to training and performance metrics.

Training includes 2 weeks of paid instruction followed by 8–12 weeks of Learning & Development with full availability for 40 hours per week. A BYOD policy applies, with system and internet requirements to meet company standards.

Qualifications

• Must reside in the states listed: Florida, Georgia, South Carolina, North Carolina, Virginia, Texas, Utah, Idaho, Tennessee, Missouri, Ohio, or Arizona.
• Handle calls, live chat, and outbound calls with focus on quality and accuracy.
• Full availability for 40 hours per week during training and 8 hours on Fridays/Saturdays for the first 8–12 weeks.

Responsabilités

• Manage a range of call types including standard answering, Active Response, live chat, relay calls, appointment setting, and legal intake calls.
• Maintain a warm, upbeat tone and provide helpful assistance to callers.
• Meet performance metrics and adhere to training and development periods.

Connaissances

Computer skills

Typing 30 WPM

Description du poste

AnywhereWorks Ltd. is hiring a Client Experience Associate to handle calls, live chat, and outbound outreach while maintaining a high level of service. The role requires a warm, helpful demeanor and a commitment to training and performance metrics.

Training includes 2 weeks of paid instruction followed by 8–12 weeks of Learning & Development with full availability for 40 hours per week. A BYOD policy applies, with system and internet requirements to meet company standards.