Remote-First Client Experience Associate

AnywhereWorks Ltd.; Columbia (SC); Remote; USD 19,000 - 28,000; Full time

Job summary

AnywhereWorks Ltd. is hiring Client Experience Associates to join our team. This role supports customers across call, chat, and intake channels from anywhere. You will complete paid training and learn to handle a variety of interactions, with 40 hours per week during training and flexible weekly shifts based on performance.

We value a warm, upbeat tone, reliability, and strong computer skills, with a Bring Your Own Device policy and system requirements to ensure smooth operation.

Qualifications

• 2 weeks of paid training followed by 8-12 weeks of Learning & Development.
• Full availability for 40 hours a week during training period.
• Dependable attendance and punctuality during shifts.

Responsibilities

• Handle a range of calls including standard answering, Active Response, live chat, relay calls, appointment setting, and legal intake.
• Shift selection is based on performance tier; you choose your own shifts.
• Maintain quality metrics such as accuracy, readiness, and after-call work time.
• Present a warm, upbeat tone and genuine willingness to help customers.

Skills

Strong computer skills

Typing 30 WPM

Dependable

Customer service

Communication skills

Job description

AnywhereWorks Ltd. is hiring Client Experience Associates to join our team. This role supports customers across call, chat, and intake channels from anywhere. You will complete paid training and learn to handle a variety of interactions, with 40 hours per week during training and flexible weekly shifts based on performance.

We value a warm, upbeat tone, reliability, and strong computer skills, with a Bring Your Own Device policy and system requirements to ensure smooth operation.