Remote Client Experience Associate — Calls, Chat & Scheduling

AnywhereWorks Ltd.

South Carolina

Remote

USD 36,000 - 60,000

Full time

7 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Employee Assistance Program
Paid time off
BYOD policy

Job summary

AnywhereWorks Ltd. is hiring Client Experience Associates to join our team, with a focus on delivering excellent support across calls, live chat, and intake channels. The role emphasizes reliability, strong computer skills, and a customer-first mindset.

The position includes paid training, a 40-hour work week during training, and a Bring Your Own Device policy. Residency is restricted to specific U.S. states as part of the posting, with remote work as a core modality.

Qualifications

  • Must have strong typing and computer skills.
  • Excellent communication and problem-solving abilities.
  • Willingness to work with flexible scheduling during training.

Responsibilities

  • Handle a range of call types: standard answering, active response, live chat, relay calls, appointment setting, and legal intake.
  • Manage high-volume calls with emphasis on quality, accuracy, and after-call work time.

Skills

Typing 30 WPM
Strong computer skills
Excellent communication

Job description

AnywhereWorks Ltd. is hiring Client Experience Associates to join our team, with a focus on delivering excellent support across calls, live chat, and intake channels. The role emphasizes reliability, strong computer skills, and a customer-first mindset.

The position includes paid training, a 40-hour work week during training, and a Bring Your Own Device policy. Residency is restricted to specific U.S. states as part of the posting, with remote work as a core modality.

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