Remote Client Enablement & Training Lead

Cardinal Group Companies

Denver (CO)

Hybrid

USD 72,000 - 79,000

Full time

14 days+

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Benefits offered by this job

Health, vision, dental, and pet保险
401(k) retirement plan
Student loan assistance
Licensing and continuing education
Parental leave
Housing allowances or gifts

Job summary

Cardinal Group Companies seeks a Training & Enablement Specialist (Client‑Dedicated) to own customization, deployment, and governance of client-specific training materials and SOPs. You will collaborate with the Operations Training team to tailor learning paths and drive adoption across properties.

You’ll leverage tools like Spekit, Cornerstone LXP, and Google Workspace AI to accelerate content creation, deliver targeted content by client, and measure impact on performance and client

Qualifications

  • 3+ years of experience leading a team in property management operations.
  • 1-2+ years of experience in instructional design, training, or tech enablement.
  • Experience with enablement software and PMS tools (Spekit, Cornerstone LXP, Google Sites, Entrata, RealPage, or Yardi).
  • Demonstrated experience supporting property transitions, client launches, or multi-site training rollouts.
  • Strong communication and presentation skills, with the ability to lead virtual workshops and explain complex workflows clearly to diverse audiences.
  • Tech-savvy strategic mindset, with hands-on experience using AI tools (Gemini and Google Workspace AI).
  • Strong project management skills, with the ability to balance client priorities and meet deadlines in a fast-paced environment.
  • Ability to travel up to 30% of the time to support client rollouts and live workshops.

Responsibilities

  • Own the Source of Truth for client-dedicated training collateral, SOPs, and client-specific playbooks.
  • Leverage enablement tech (Google Sites, Cornerstone LXP, Spekit) to organize and deliver content by client and onsite role.
  • Partner with operations leaders to identify skill gaps and build tailored learning paths for onboarding and career growth.
  • Use AI tools and modern tech to accelerate content creation and elevate training delivery.
  • Maintain content governance and accessibility across the portfolio.
  • Lead training deployment for new client integrations, property acquisitions, and dispositions.
  • Collaborate with shared service stakeholders to support software, policy, and technology rollouts.
  • Support field onboarding with structured training paths from day one.
  • Manage training participation and progress toward required certifications.

Skills

Team leadership
Instructional design
Communication skills
Project management
AI tools usage
Travel readiness

Tools

Spekit
Cornerstone LXP
Google Sites
Entrata
RealPage
Yardi

Job description

Cardinal Group Companies seeks a Training & Enablement Specialist (Client‑Dedicated) to own customization, deployment, and governance of client-specific training materials and SOPs. You will collaborate with the Operations Training team to tailor learning paths and drive adoption across properties.

You’ll leverage tools like Spekit, Cornerstone LXP, and Google Workspace AI to accelerate content creation, deliver targeted content by client, and measure impact on performance and client

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