Remote Client Delivery Lead - Campaign Success

Informa TechTarget; Newton (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

401k match

Health insurance

Open vacation

Job summary

Informa TechTarget in Auburndale, MA is seeking a Client Delivery Specialist to manage the delivery of online media campaigns from inception to completion, ensuring customer satisfaction. You’ll coordinate creative material intake, communicate with Sales and post-sales teams, and support revenue forecasting.

The role requires a BA/BS, excellent communication, strong organization, and the ability to multi-task in a fast-paced environment.

Qualifications

• Excellent oral and written communication skills.
• Strong organizational skills.
• Extremely reliable - team player.
• Professional phone skills.
• Ability to handle multiple deadlines, calls and projects.
• Fast thinker and quick decision maker.
• BA or BS degree required.
• Proven sales and client management abilities in advertising/agency space.
• Accurate data entry and problem solving.

Responsibilities

• Coordinate receipt of online creative materials from agencies/advertisers to meet deadlines for all media campaigns.
• Build relationships with advertisers to support campaigns and foster loyalty.
• Communicate campaign status with Sales, CSM, and Product Ops teams.
• Provide excellent customer service by phone and email.
• Provide order status and performance updates to Sales Reps.
• Ensure proper revenue forecasting and weekly recognition.
• Set up auto-reporting and own client reporting deliveries.
• Process campaign changes with sales and clients, setting expectations.
• Secure proof of delivery and month-end close tasks.

Skills

Communication skills

Organizational skills

Reliability

Phone skills

Deadline management

Fast thinking

Sales experience

Data entry

Education

Bachelor's degree

Job description

Informa TechTarget in Auburndale, MA is seeking a Client Delivery Specialist to manage the delivery of online media campaigns from inception to completion, ensuring customer satisfaction. You’ll coordinate creative material intake, communicate with Sales and post-sales teams, and support revenue forecasting.

The role requires a BA/BS, excellent communication, strong organization, and the ability to multi-task in a fast-paced environment.