Remote Delivery Lead for Client Success

TEKsystems; Orlando (FL); À distance; USD 50 000 - 90 000; Plein temps

Résumé du poste

TEKsystems is seeking a Delivery Lead for a fully remote role based in Orlando, FL. The ideal candidate has 1–3 years of project management experience and strong English communication skills to manage client engagements, documentation, and risk across portfolios.

The role emphasizes collaboration, contract compliance, and proactive stakeholder engagement, with travel limited as needed. Competitive compensation is offered with potential bonuses and comprehensive benefits.

Qualifications

• 1-3 years of related experience.
• Excellent oral and written communication skills (English language).
• Analysis and problem-solving skills.
• Time management and organizational skills.
• Collaboration skills.
• People management skills.
• Experience in project management fundamentals or as an acting Scrum Master.
• Exposure to professional services agreements including the change management process.
• Exposure to IT Managed Services, project management classes, and other IT certifications.
• Demonstrated project risk analysis and mitigation skills.

Responsabilités

• Plans & Aligns: Understands customer expectations and technical requirements for the work to be delivered.
• Customer Focus: Manages customer requirements to ensure contract compliance and satisfaction.
• Consultant Care: Builds strong relationships with consultants, ensuring they feel supported and valued.
• Ensures Accountability: Conducts regular checkpoints with customers, engagement teams, and solutions teams.
• Works independently with general supervision.
• Documentation: Documents and communicates processes and procedures to all stakeholders. Supports knowledge management and change control processes.
• Manages Ambiguity: Collaborates with team members to manage risk, engagement scope, and deliver according to contract terms.
• Financial Reporting: Consolidates engagement status and budget information across portfolios. Supports internal processes for time, expenses, and invoicing.
• Risk/Issue Resolution: Manages issues and facilitates resolution, notifying all affected parties.

Connaissances

Project management

Formation

Bachelors degree in computer science or related discipline

Description du poste

TEKsystems is seeking a Delivery Lead for a fully remote role based in Orlando, FL. The ideal candidate has 1–3 years of project management experience and strong English communication skills to manage client engagements, documentation, and risk across portfolios.

The role emphasizes collaboration, contract compliance, and proactive stakeholder engagement, with travel limited as needed. Competitive compensation is offered with potential bonuses and comprehensive benefits.