Client Account Lead - Growth & Delivery

dentsu; New York (NY); On-site; USD 82,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k

Paid time off

Paid holidays

Parental leave

Job summary

Dentsu is seeking an Account Supervisor, Client Leadership in New York to drive client relationships and oversee multi-channel marketing programs. This role focuses on coordinating cross-functional teams, managing timelines, and delivering business results for retail and healthcare clients within an agency setting.

Ideal candidates bring 5–8 years of account management experience, strong communication and presentation skills, and a proven ability to mentor others.

Qualifications

• Bachelor’s degree and 5-8 years of experience in account management, client services, marketing, advertising, consulting, or a related field.
• Background supporting retail and/or healthcare clients preferred; familiarity with regulated industries is a plus.
• Experience managing multiple integrated marketing programs/projects simultaneously, across multiple channels.
• Strong organizational, project management, and problem-solving skills.
• Experience managing budgets, timelines, and project deliverables.
• Strong written, verbal, and presentation skills.
• Experience preparing client presentations, reports, and recommendations.
• Ability to build collaborative relationships across teams and stakeholder groups.
• Experience managing and mentoring others.

Responsibilities

• Support day-to-day client communications and account management activities.
• Build and maintain productive client relationships through responsive communication and reliable execution.
• Help manage project timelines, deliverables, and expectations across multiple work-streams.
• Have a strong understanding of client business objectives, priorities, and challenges.
• Contribute to client meetings, business reviews, and status updates.
• Identify opportunities to enhance client programs and support account growth initiatives.
• Contribute to the development of recommendations, presentations, and strategic points of view.
• Assist with scope development, resource planning, budget tracking, and forecasting activities.
• Support billing processes and overall account administration.
• Monitor project and account health, escalating risks and issues as needed.
• Coordinate with strategy, creative, media, analytics, production, and other teams to support successful project delivery.
• Ensure stakeholders have the information and resources needed to meet project goals.
• Track progress and help maintain alignment across teams.
• Support senior account leaders in driving account objectives and client initiatives.
• Identify potential challenges and communicate risks proactively.
• Recommend solutions to support project timelines, quality standards, and client expectations.
• Help ensure work is delivered accurately, on time, and within scope.

Skills

Project management

Client relationships

Budgeting

Timeline management

Cross-functional collaboration

Communication skills

Presentation skills

Mentoring

Education

Bachelor’s degree

Job description

Dentsu is seeking an Account Supervisor, Client Leadership in New York to drive client relationships and oversee multi-channel marketing programs. This role focuses on coordinating cross-functional teams, managing timelines, and delivering business results for retail and healthcare clients within an agency setting.

Ideal candidates bring 5–8 years of account management experience, strong communication and presentation skills, and a proven ability to mentor others.