Remote Client Services Coordinator

Next Stop Travel; Janesville (WI); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible remote work

Training and ongoing support

Performance-based pay

Job summary

Next Stop Travel is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a remote environment. The role requires strong attention to detail and the ability to manage multiple tasks.

The position offers a flexible remote work setup with performance-based compensation and ongoing training to enable smooth onboarding and effective client support.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative work

Organizational skills

Attention to detail

Job description

Next Stop Travel is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a remote environment. The role requires strong attention to detail and the ability to manage multiple tasks.

The position offers a flexible remote work setup with performance-based compensation and ongoing training to enable smooth onboarding and effective client support.