Remote Client Services Coordinator

Next Stop Travel; Englewood (CO); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Training & onboarding support

Job summary

Next Stop Travel, a remote-based organization, is seeking a Customer Service Representative to assist with client requests, coordinate service arrangements, and support the overall coordination process in a structured remote setting.

The ideal candidate is detail-oriented, able to manage multiple tasks, communicates clearly, and comfortable working with digital tools. Onboarding includes training and access to ongoing support.

Qualifications

• Experience in customer service or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Communication

Organizational skills

Independent work

Tools

CRM software

Email platforms

Job description

Next Stop Travel, a remote-based organization, is seeking a Customer Service Representative to assist with client requests, coordinate service arrangements, and support the overall coordination process in a structured remote setting.

The ideal candidate is detail-oriented, able to manage multiple tasks, communicates clearly, and comfortable working with digital tools. Onboarding includes training and access to ongoing support.