Remote Client Booking Concierge

Alegria Travel Services; Orlando (FL); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Professional development

Continuing education

Access to online tools

Supportive team environment

Job summary

Alegria Travel Services is seeking a client-focused Booking Specialist to research options, coordinate bookings, and assist clients according to their preferences. You will communicate with clients, research information online, and manage important details while delivering timely, professional service.

In this remote role, you will receive structured onboarding and ongoing development, with access to online tools and resources to support client interactions and booking accuracy.

Qualifications

• Clear verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude; ability to assist clients effectively.

Responsibilities

• Communicate with clients to understand preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Customer-focused

Online research

Email/web systems

Multi-tasking

Problem-solving

Follow-up

Job description

Alegria Travel Services is seeking a client-focused Booking Specialist to research options, coordinate bookings, and assist clients according to their preferences. You will communicate with clients, research information online, and manage important details while delivering timely, professional service.

In this remote role, you will receive structured onboarding and ongoing development, with access to online tools and resources to support client interactions and booking accuracy.