Remote Booking Coordinator | Client Support & Reservations

Alegria Travel Services; Denver (CO); Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Remote work

Onboarding

Professional development

Continuing education

Job summary

Alegria Travel Services is seeking an organized, service-focused Booking Coordination Representative to help clients research options, coordinate reservations, and manage booking details across the entire process.

This remote role requires clear communication, strong attention to detail, and a proactive approach to providing reliable support, confirmations, and post-booking follow-up for a seamless travel experience.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and priorities.
• Comfortable using email and web-based platforms.
• Strong follow-up and problem-solving abilities.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Communication

Organization

Customer-focused

Online research

multitasking

Job description

Alegria Travel Services is seeking an organized, service-focused Booking Coordination Representative to help clients research options, coordinate reservations, and manage booking details across the entire process.

This remote role requires clear communication, strong attention to detail, and a proactive approach to providing reliable support, confirmations, and post-booking follow-up for a seamless travel experience.