Remote Booking Concierge & Coordination Specialist

Alegria Travel Services; Fresno (CA); Remote; USD 42,000 - 54,000; Full time

Job summary

Alegria Travel Services is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking-related details. This remote role requires clear communication, attention to detail, and reliable support throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a remote environment.

Qualifications

• Excellent written and verbal communication is required.
• Strong attention to detail and organizational skills are essential.
• Customer-focused and professional demeanor in client interactions.
• Comfortable conducting online research to locate options and solutions.
• Ability to manage multiple requests and priorities effectively.
• Proficient with email and web-based platforms for communications.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Written Communication

Verbal Communication

Organization

Customer-focused

Research skills

Multitasking

Email proficiency

Job description

Alegria Travel Services is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking-related details. This remote role requires clear communication, attention to detail, and reliable support throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a remote environment.