Remote Client Benefits Specialist — Entry-Level

AIL; Jacksonville (FL); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Licensing support

Mentorship

Paid training

Remote work

Job summary

Globe Life AO is seeking an Entry-Level Remote Customer Support Representative to join our 100% remote team. No prior experience is required—we provide comprehensive training and licensing guidance, with the flexibility to work from anywhere in the United States.

As a Remote Client Benefits Representative, you will assist clients with benefit programs, enroll them, and provide ongoing support. This role emphasizes strong customer service, data accuracy, and ongoing professional development

Qualifications

• Must be legally authorized to work in the United States.
• Excellent verbal and written communication.
• Strong organizational and time-management abilities.
• Ability to work independently in a remote setting.
• Coachable mindset and willingness to learn.
• Self-motivated with good work ethic.
• Comfort using Zoom and other virtual tools.

Responsibilities

• Conduct virtual appointments with clients via Zoom or phone.
• Explain available benefit programs clearly and accurately.
• Guide clients through enrollment and licensing steps.
• Provide ongoing post-enrollment support and follow-up.
• Maintain accurate digital records and schedules.
• Deliver exceptional customer service in every interaction.
• Participate in ongoing training and mentorship.

Skills

Strong communication

Client-focused

Organizational skills

Remote work ability

Willingness to learn

Self-motivation

Basic computer proficiency

Job description

Globe Life AO is seeking an Entry-Level Remote Customer Support Representative to join our 100% remote team. No prior experience is required—we provide comprehensive training and licensing guidance, with the flexibility to work from anywhere in the United States.

As a Remote Client Benefits Representative, you will assist clients with benefit programs, enroll them, and provide ongoing support. This role emphasizes strong customer service, data accuracy, and ongoing professional development