Remote Client Associate (Maternity Cover)

Health Partners Group Ltd; United States; Remoto; USD 27.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Pension scheme up to 6%

Life assurance

25 days annual leave + bank holidays

Birthday day off

Discounted gym membership

Health cashback plan

Descrizione del lavoro

Health Partners is seeking a Client Associate for a maternity cover, home-based role. You will manage cases, coordinate appointments, liaise with clients, employees, clinicians and third parties, and support invoicing and case closures.

You will ensure GDPR compliance, handle sensitive information securely, and communicate clearly. The role requires excellent organisation, attention to detail and strong teamwork to support clients and the wider health team.

Competenze

• GCSE in English and Maths.
• Excellent verbal and written communication skills.
• Good IT skills including databases, telephony and Outlook.
• Knowledge of GDPR regulations.
• Able to use own initiative with attention to detail.
• Willing to take an active role in development.
• Experience in customer service with good teamwork.
• Ability to multitask in a fast-paced environment.
• Trustworthy and has integrity.

Mansioni

• Manage Occupational Health cases, including booking appointments and reviewing cases.
• Coordinate with clients, employees, clinicians and third parties.
• Proofread and release reports; manage invoicing and case closures.
• Answer phone calls, make outbound calls and reply to emails.
• Use a cloud-based telephony system for training and quality purposes.
• Ensure GDPR compliance and secure handling of personal data.
• Liaise with internal colleagues, clients and GP partners.
• Support clients' goals and key metrics.
• Maintain diaries and appointments for clinical staff; maximise utilisation.
• Work with clinicians on paperwork including immunisations.

Conoscenze

Communication

GDPR

IT Skills

Teamwork

Multitasking

Integrity

Initiative

Customer service

Attention to detail

Development mindset

Formazione

GCSE English & Maths

Descrizione del lavoro

Health Partners is seeking a Client Associate for a maternity cover, home-based role. You will manage cases, coordinate appointments, liaise with clients, employees, clinicians and third parties, and support invoicing and case closures.

You will ensure GDPR compliance, handle sensitive information securely, and communicate clearly. The role requires excellent organisation, attention to detail and strong teamwork to support clients and the wider health team.