Case and Client Co-ordinator - Maternity Cover

Confidential; United States; Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Company pension

Free on-site parking

Employee discounts

Private medical insurance

Healthcare cash plan

Employee Assistance Scheme

Free eye tests

Training and development

Annual appraisals and salary reviews

Rural working environment near Savern"

Job summary

Confidential is seeking a Case and Client Co-ordinator on a maternity cover basis in Marlborough, Wiltshire. The role requires strong administrative skills, accuracy, and the ability to handle confidential information. Working hours are 35 per week, with a hybrid pattern (office Mon-Thu, optional home Fridays).

Salary up to 25,000 per annum, fixed-term maternity cover until January 2028. You'll liaise with international clients, process requests, manage documentation, and ensure reports are

Qualifications

• Previous office and administrative experience.
• Ability to manage competing priorities and meet deadlines.
• Knowledge of GDPR and information security is advantageous.

Responsibilities

• Liaising with international clients and overseas associates by email.
• Receiving client requests and updating internal systems.
• Preparing and proofreading reports and documents.
• Handling confidential client information and issuing secure documents.
• Carrying out detailed searches using internal systems.
• Managing client queries and maintaining records.
• Providing general office administration and supporting the team.

Skills

Administrative experience

Attention to detail

Proofreading

Microsoft Office

Communication skills

Confidentiality

Time management

Team player

GDPR awareness

Tools

Microsoft Office

Job description

Case and Client Co-ordinator - Maternity Cover

Location: Marlborough, Wiltshire
Salary: Up to 25,000 per annum
Hours: 35 hours per week, Monday to Friday
Contract: Fixed-term maternity cover, December 2026 to January 2028

CMD Recruitment are pleased to be recruiting for a Case and Client Co-ordinator to join a well-established and successful business based in Marlborough.

Our client specialises in producing detailed background and due diligence reports for individuals and companies on behalf of international clients. They are looking for an organised, reliable and detail-focused administrator to join their friendly team on a maternity cover contract, with the potential for the position to become permanent.

The Role

This is a varied administrative position where accuracy, organisation and confidentiality are essential. You will be responsible for processing client requests, managing documentation and ensuring reports and correspondence are completed accurately and within strict deadlines.

Key responsibilities will include:

• Liaising with international clients and overseas associates, primarily by email.
• Receiving client requests, checking documentation and updating internal systems.
• Managing multiple requests and prioritising workloads to meet deadlines.
• Preparing, checking and proofreading detailed reports and documents.
• Handling confidential client information and issuing secure documents.
• Carrying out detailed searches using internal systems.
• Managing client queries and maintaining accurate records.
• Providing general office administration and supporting the wider team when required.

About You

We are looking for someone with previous office and administrative experience who takes pride in producing accurate work and can manage competing priorities in a professional environment.

You will ideally have:

• Strong administrative skills and excellent attention to detail.
• Good proofreading skills and confidence checking written information.
• Strong IT skills, including Microsoft Office.
• Excellent written and verbal communication skills.The ability to organise your workload and work to strict deadlines.
• A professional approach to handling confidential information.
• A reliable, flexible and team-focused attitude.

Knowledge of GDPR and information security would be advantageous, as would an interest in global affairs, geography or geopolitics. Full internal training will be provided.

Working Hours & Location

• Monday to Friday, 8.30am - 4.30pm.
• One-hour unpaid lunch break each day.
• Office-based Monday to Thursday, with the option to work from home on Fridays.
• Based in Marlborough, Wiltshire.

Please note: Applicants must live within daily commuting distance of Marlborough and have access to their own car, as the office has no nearby public transport links. This is a hybrid role, not a fully remote position.

What's on Offer?

• Salary of up to 25,000 per annum.
• Fixed-term maternity cover from November 2026 to January 2028.
• Potential for the role to become permanent.
• Company pension scheme.
• Free on-site parking.
• Employee retail discounts and discounted gym membership.
• Voluntary private medical insurance and healthcare cash plan.
• Employee Assistance Scheme and free eye tests.
• Training and development opportunities.
• Annual appraisals and salary reviews.
• A pleasant rural working environment on the edge of Savernake Forest.

If you have strong administrative skills, excellent attention to detail and enjoy working as part of a friendly team, we would love to hear from you.