Remote Customer Service Advocate | Flexible Hours & Growth

American Income Life: AO; Madison (WI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Full benefits package after initial period

Flexible schedule

Performance-based bonuses

Annual incentive trips

Job summary

American Income Life: AO is seeking motivated, service-focused individuals for a remote position. You will handle inbound and outbound calls with union members, explain benefit options, and guide them through enrollment. The role offers a flexible schedule, full benefits after an initial period, and performance-based bonuses. Ideal candidates will have strong communication skills and a customer-focused attitude. Join a team dedicated to supporting families with supplemental benefits nationwide.

Qualifications

• Customer service or sales experience is an asset.
• Legally authorized to work in the U.S. or Canada.

Responsibilities

• Handle inbound and outbound calls with prospective clients.
• Schedule and confirm virtual appointments.
• Deliver benefits presentations through video meetings.

Skills

Strong verbal communication

Interpersonal skills

Positive attitude

Basic computer skills

Job description

American Income Life: AO is seeking motivated, service-focused individuals for a remote position. You will handle inbound and outbound calls with union members, explain benefit options, and guide them through enrollment. The role offers a flexible schedule, full benefits after an initial period, and performance-based bonuses. Ideal candidates will have strong communication skills and a customer-focused attitude. Join a team dedicated to supporting families with supplemental benefits nationwide.