Remote Cleaning Operations Coordinator

Placements24; Roanoke (VA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Fully remote work

Health, dental, and vision insurance

Professional development opportunities

Company-provided equipment

Job summary

Placements24 is seeking a highly organized and proactive Remote Cleaning Operations Coordinator to manage and streamline cleaning services across multiple locations. This fully remote role places you at the center of operational inquiries, coordinating schedules, resources, and field teams to maintain high standards of cleanliness and client satisfaction.

You will monitor performance against KPIs, handle inventory and procurement, onboard new staff through virtual training, and document

Qualifications

• Proven experience in operations coordination, logistics, or a supervisory role within the cleaning industry.
• Excellent organizational, multitasking, and time management skills.
• Strong communication and interpersonal abilities, with experience supporting remote teams.
• Proficiency in scheduling software, CRM systems, and general office applications.
• Ability to work independently and proactively in a remote work setting.
• A commitment to ensuring high standards of cleanliness and service delivery.

Responsibilities

• Coordinate daily cleaning schedules and assignments for a remote team.
• Manage inventory of cleaning supplies and equipment, ensuring timely procurement and distribution.
• Serve as the primary point of contact for operational support for field teams, addressing inquiries and resolving issues.
• Monitor service performance against established quality standards and KPIs.
• Assist in the onboarding and training of new cleaning staff, primarily through virtual platforms.
• Maintain accurate records of operations, staff activities, and supply usage, utilizing operational software.

Skills

Operations coordination

Organizational skills

Multitasking

Time management

Remote team support

Scheduling software

CRM systems

Communication skills

Self-motivation

Quality standards

Tools

Scheduling software

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Cleaning Operations Coordinator to manage and streamline their cleaning services across multiple locations. This fully remote role is pivotal in ensuring operational efficiency, managing schedules, coordinating resources, and supporting field teams. You will be the central point of contact for operational inquiries, leveraging technology to maintain high standards of cleanliness and client satisfaction. This is an ideal opportunity for an individual with strong organizational skills and a passion for operational excellence, working entirely from home.

Key Responsibilities

• Coordinate daily cleaning schedules and assignments for a remote team of cleaning professionals.
• Manage inventory of cleaning supplies and equipment, ensuring timely procurement and distribution.
• Serve as the primary point of contact for operational support for field teams, addressing inquiries and resolving issues.
• Monitor service performance against established quality standards and key performance indicators (KPIs).
• Assist in the onboarding and training of new cleaning staff, primarily through virtual platforms.
• Maintain accurate records of operations, staff activities, and supply usage, utilizing operational software .

Requirements

• Proven experience in operations coordination , logistics, or a supervisory role within the cleaning industry.
• Excellent organizational, multitasking, and time management skills .
• Strong communication and interpersonal abilities, with experience supporting remote teams.
• Proficiency in using scheduling software , CRM systems, and general office applications.
• Ability to work independently and proactively in a remote work setting.
• A commitment to ensuring high standards of cleanliness and service delivery.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Fully remote work arrangement, offering maximum flexibility.
• Comprehensive health, dental, and vision insurance benefits.
• Opportunities for professional development and skill enhancement.
• Company-provided equipment and support for remote work setup.