Remote Claims Support Specialist

SCM Services d’assurances; Arkansas; Remote; USD 19,000 - 28,000; Full time

Job summary

ClaimsPro LP - International Programs Group in Arkansas is seeking a Remote Customer Support Specialist to join our team. This full-time, remote position supports client claims and maintains databases.

You will answer calls, set up new claims, provide follow-up, and collaborate with team members. Candidates should have 1-2 years of related experience and a High School Diploma; a bachelor’s degree is preferred.

Qualifications

• ~1-2 years relatable customer support experience
• ~ High School Diploma or Equivalent required
• ~ Bachelor’s degree is preferred

Responsibilities

• Provides administrative support for client claims
• Maintains Claim Databases
• Sets up all new claims within the required time frame
• Answer all phone calls for client programs
• Provides follow up to all open claims in client systems and claim files
• Fills in on other programs when needed
• Attends monthly team meetings
• Other duties as assigned

Skills

Customer support experience

Education

High School Diploma or Equivalent

Bachelor’s degree

Tools

Microsoft Office

Job description

ClaimsPro LP - International Programs Group in Arkansas is seeking a Remote Customer Support Specialist to join our team. This full-time, remote position supports client claims and maintains databases.

You will answer calls, set up new claims, provide follow-up, and collaborate with team members. Candidates should have 1-2 years of related experience and a High School Diploma; a bachelor’s degree is preferred.