Remote Property Claims Investigator and Settlements

International Programs Group; Little Rock (AR); On-site; USD 45,000 - 70,000; Full time

Job summary

ClaimsPro LP - International Programs Group is seeking a Property Claims Examiner for a remote role based near Little Rock, Arkansas. The position involves investigating and settling property and first-party claims, with emphasis on clear communication and customer service.

Responsibilities include liability determinations, negotiations, and coordination with outside vendors. State-specific compliance, licensing, and ongoing education are expected as part of the role.

Qualifications

• High School Diploma or Equivalent required.
• Bachelor’s degree preferred.
• 3-5 years Property Claims experience.
• Lloyd’s of London experience is an asset.

Responsibilities

• Initiate the investigation of new claims.
• Make liability/coverage decisions.
• Evaluate and negotiate settlements of collision, specified perils, and property damage.
• Manage and oversee the work of outside adjusters, appraisers and experts.
• Establish contact with the insured and claimant within established protocol.
• Recognize coverage issues and bring them to the attention of the supervisor.
• Develop basic understanding of liability and coverage principles.
• Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation.
• Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods.
• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.
• Respond to time sensitive material including intercompany arbitration hearings, and department of insurance complaints.
• Manage a diary system to review and resolve claims within state compliance guidelines.
• Maintain state license by completing continuing education coursework and/or work towards a claims designation.
• Handle small claim suits as needed.

Skills

Property claims experience

Lloyd’s of London experience

Microsoft Office

Xactimate

Education

High School Diploma or Equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Xactimate

Job description

ClaimsPro LP - International Programs Group is seeking a Property Claims Examiner for a remote role based near Little Rock, Arkansas. The position involves investigating and settling property and first-party claims, with emphasis on clear communication and customer service.

Responsibilities include liability determinations, negotiations, and coordination with outside vendors. State-specific compliance, licensing, and ongoing education are expected as part of the role.