Remote Claims Supervisor — Complex General Liability

Arthur J. Gallagher & Co. (AJG); Oakland (CA); Remote; USD 90,000 - 120,000; Full time

Job summary

Gallagher, a leading insurance brokerage and consulting firm, is seeking a Claims Supervisor to oversee a team of claims examiners and ensure high-quality handling and client satisfaction. This remote California-based role supports hospitals, public agencies, and school districts with property & casualty claims services.

The position emphasizes supervision, reviews of technical work, and coordination with clients and account teams to maintain accuracy and timely billing.

Qualifications

• High school diploma and 10 years related claim experience required.
• Minimum of five (5) years Property & Casualty liability claims experience required.
• Minimum of two (2) years supervisory experience required.
• Strong verbal and written communication skills.
• Must be organized and detail oriented.
• Bachelor's degree preferred.

Responsibilities

• Assist directly with client questions, concerns and/or issues.
• Handle personal claim file caseload as assigned.
• Assist with balancing Examiner pending files.
• Reviews Examiner technical work product and reserve adequacy.
• Reviews accuracy of Examiner billable hours.
• Works with Clients/Account Executives/Account Manager’s to schedule, prepare and conduct claim file reviews.

Skills

Strong verbal and written comms

Organized and detail oriented

Analytical and problem solving

Education

High school diploma

Bachelor's degree preferred

Job description

Gallagher, a leading insurance brokerage and consulting firm, is seeking a Claims Supervisor to oversee a team of claims examiners and ensure high-quality handling and client satisfaction. This remote California-based role supports hospitals, public agencies, and school districts with property & casualty claims services.

The position emphasizes supervision, reviews of technical work, and coordination with clients and account teams to maintain accuracy and timely billing.