Remote Claims Specialist Trainee

Communicorp Inc; Columbus (GA); Remote; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plans

Annual bonuses

Stock purchase plan

11 paid holidays

Up to 20 days PTO

Job summary

Aflac, a Fortune 500 company and leader in voluntary insurance, is seeking a remote Claims Processor. The role involves reviewing wellness, accident, or cancer claims, data entry, and providing exceptional customer service to policyholders and providers.

No in-person requirement, with occasional office visits if needed. The position requires a high school diploma, 1 year of experience, and proficiency with Microsoft Office.

Qualifications

• Must have a High School Diploma or equivalent.
• At least 1 year of work experience.
• Experience with Microsoft Office Suite software.

Responsibilities

• Review and process wellness, accident or cancer insurance claims with supporting documentation.
• Enter claims data and interpret coding/medical terminology.
• Provide prompt customer service to policy holders and providers; document calls and follow up.
• Back-up coverage for other teams as required; maintain databases and prepare/extract information using software systems.
• Perform other related duties as required.

Skills

Customer service

Time management

Active listening

Problem solving

Bilingual (Spanish)

Adaptability

Communication

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Office procedures

Job description

Aflac, a Fortune 500 company and leader in voluntary insurance, is seeking a remote Claims Processor. The role involves reviewing wellness, accident, or cancer claims, data entry, and providing exceptional customer service to policyholders and providers.

No in-person requirement, with occasional office visits if needed. The position requires a high school diploma, 1 year of experience, and proficiency with Microsoft Office.