Remote Case Manager I – Disability Claims

Aflac; Windsor (CT); Remote; USD 50,000 - 60,000; Full time

Job summary

Aflac, a Fortune 500 leader in voluntary insurance, is seeking a Disability Claims Analyst to join our PLADS division. Remote from anywhere in the continental US, you will evaluate claim information, determine benefit eligibility, and manage a caseload within established guidelines.

We value integrity, strong analytical and communication skills, and the ability to handle confidential information. 0–2 years of experience and a High School diploma are acceptable pathways.

Qualifications

• High School Diploma or Equivalent.
• 0–2 years of professional work experience.
• Bachelor's Degree in Business, Healthcare, Human Services, Psychology, or related field.

Responsibilities

• Manages an assigned caseload of routine and less complex long-term disability claims.
• Evaluates claim-related information to determine benefit eligibility.
• Develops claim management skills through coaching and mentoring.
• Documents claim activity and decisions in claim systems.
• Communicates professionally with claimants, employers, providers, and internal partners.
• Maintains compliance with operational, regulatory, and quality standards.
• Performs other related duties as required.
• Participates in formal training to build proficiency in disability claim management.

Skills

Analytical skills

Communication

Time management

Customer service

Confidentiality

Regulatory knowledge

Microsoft Office

Education

High School Diploma or Equivalent

Bachelor's Degree (Business, Healthcare, Human Services, Psychology, or related field)

Tools

Microsoft Office

Job description

Aflac, a Fortune 500 leader in voluntary insurance, is seeking a Disability Claims Analyst to join our PLADS division. Remote from anywhere in the continental US, you will evaluate claim information, determine benefit eligibility, and manage a caseload within established guidelines.

We value integrity, strong analytical and communication skills, and the ability to handle confidential information. 0–2 years of experience and a High School diploma are acceptable pathways.