Remote Claims Processing Team Lead

Allied Benefit Systems; Chicago (IL); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and Disability Insurance

Paid time off

Tuition Reimbursement

Technology Stipend

Employee Assistance Program

Job summary

Allied Benefit Systems is seeking a Supervisor of Claims Processing to lead a claims team and ensure timely, accurate and compliant handling. You will monitor performance metrics, coach staff, and resolve escalated issues while aligning with HIPAA and regulatory standards.

The role supports remote-friendly operations and collaborates with clients and internal stakeholders to improve workflows and member experience.

Qualifications

• Minimum of 3 years of medical claims analysis and adjudication experience.
• Proven ability to lead, coach and develop a claims team.
• Strong knowledge of CPT, HCPCS, ICD-10 coding and benefit concepts.
• Experience with claims management systems and operational reporting.

Responsibilities

• Lead day-to-day claims processing operations and coaching of staff.
• Monitor inventory, productivity, quality, and service levels.
• Provide guidance on escalated claims and complex issues.
• Collaborate with internal stakeholders to improve workflows.
• Support client transitions, audits, and regulatory compliance.
• Communicate expectations and provide ongoing feedback.

Skills

Claims analysis

Team leadership

Coaching and development

Education

Bachelor’s degree or equivalent work experience

Job description

Allied Benefit Systems is seeking a Supervisor of Claims Processing to lead a claims team and ensure timely, accurate and compliant handling. You will monitor performance metrics, coach staff, and resolve escalated issues while aligning with HIPAA and regulatory standards.

The role supports remote-friendly operations and collaborates with clients and internal stakeholders to improve workflows and member experience.