Remote Claims Operations Associate I - Entry Level

Summit Consulting; California (MO); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company match

Paid time off

Tuition reimbursement

Commuter benefits

Job summary

Great American Insurance Group invites applicants for an entry-level Claims Operations Associate I. This remote role supports setup, processing, and administration of workers’ compensation claims, working 37.5 hours weekly in Pacific Time.

You will respond to inquiries, enter claims, verify coverage, and collaborate with claims professionals. Candidates should have strong communication, detail orientation, and the ability to work independently in a remote environment.

Qualifications

• High school diploma or equivalent required.
• Experience in claims operations, claims processing, billing support or related insurance support role.
• Workers’ compensation claims experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Respond to customer, claimant, and internal inquiries via phone, email, and voicemail in a timely and professional manner.
• Set up and enter new claims while ensuring information is complete and accurate.
• Review claim submissions and documentation to identify discrepancies or missing information.
• Verify coverage information and assist with basic claim administration tasks.
• Process and support routine claim-related transactions in accordance with established procedures.
• Collaborate with claims professionals and operational partners to support efficient claim handling.
• Escalate non-routine or complex issues to management or senior team members for resolution.

Skills

Claims operations experience

Communication skills

Remote work readiness

Education

High school diploma or equivalent

Job description

Great American Insurance Group invites applicants for an entry-level Claims Operations Associate I. This remote role supports setup, processing, and administration of workers’ compensation claims, working 37.5 hours weekly in Pacific Time.

You will respond to inquiries, enter claims, verify coverage, and collaborate with claims professionals. Candidates should have strong communication, detail orientation, and the ability to work independently in a remote environment.