Remote Claims Lead for Pet Insurance

Fetch Pet Insurance; New York (NY); Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plan

20-day PTO policy with rollover

Employee referral incentive

Tuition assistance

Pet-friendly office environment

Job summary

A leading pet health company located in New York seeks a People Manager to oversee a remote team of 10-15 claims adjusters. The ideal candidate will have extensive leadership skills and a solid understanding of claims processes in the insurance domain. Responsibilities include motivating team members, coaching for performance, and ensuring high standards of claims handling. This full-time role offers a competitive salary, with additional benefits centered on work-life balance and pet-friendly policies.

Qualifications

• At least five years of experience as a veterinary technician is required.
• Experience in claims adjusting preferred, with a good understanding of policy terms.
• A reliable individual with good attendance is essential.

Responsibilities

• Oversee a team of 10–15 claim adjusters and provide guidance.
• Ensure quality handling of claims by training and developing staff.
• Motivate team members through performance evaluations and coaching.

Skills

Leadership

Claims processing

Coaching and mentoring

Negotiation

Analytical skills

Attention to detail

Education

Bachelor’s degree in veterinary science or equivalent

Property and Casualty Adjuster license

Tools

Claims management software

Job description

A leading pet health company located in New York seeks a People Manager to oversee a remote team of 10-15 claims adjusters. The ideal candidate will have extensive leadership skills and a solid understanding of claims processes in the insurance domain. Responsibilities include motivating team members, coaching for performance, and ensuring high standards of claims handling. This full-time role offers a competitive salary, with additional benefits centered on work-life balance and pet-friendly policies.