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Job summary
A technology services company is seeking a Claims Adjuster to manage and adjudicate claims while providing guidance and ensuring compliance. This fully remote position requires effective communication skills and the ability to become licensed within six months. Relevant experience in customer service and basic IT proficiency is essential. Join the team to contribute to the well-being of pet parents every day.
Qualifications
2+ years of customer service or call center experience.
Responsibilities
Meet or exceed daily claim targets.
Provide guidance and approval to claims processors.
Maintain adjuster licenses as required.
Ensure claims are compliant and adjudicated correctly.
Identify and implement process improvement opportunities.
Skills
Licensed Claim Adjuster or able to become licensed within six months
Property and Casualty License
Effective communication with pet parents
Problem solving and decision-making skills
Organizational and time management skills
Basic IT skills
Experience with ERP or CRM systems
Education
High school diploma or equivalent
Veterinary knowledge or experience evaluating medical records
Job description
A technology services company is seeking a Claims Adjuster to manage and adjudicate claims while providing guidance and ensuring compliance. This fully remote position requires effective communication skills and the ability to become licensed within six months. Relevant experience in customer service and basic IT proficiency is essential. Join the team to contribute to the well-being of pet parents every day.