Remote Claims Dispatch Coordinator (Part-Time)

Sedgwick; Biloxi (MS); Remote; USD 38,000 - 54,000; Part time

Job summary

Sedgwick seeks a Remote Operations Dispatch Coordinator to accurately route and assign claims and support temporary housing colleagues. The role requires coordinating with carriers, adjusters, and internal partners to ensure timely workflow and accurate information.

The position emphasizes strong communication, data accuracy, and the ability to operate within a fast-paced environment. Telecommuting across multiple states is supported, with a Monday–Friday schedule and EST alignment.

Qualifications

• High school diploma or GED required.
• Two years of clerical/administrative dispatch or property claims experience preferred.
• Experience in fast-paced task routing and workflow coordination is a plus.

Responsibilities

• Set up and assign new claims, tasks and requests in the claims management system.
• Enter and review claims data for accuracy and completeness.
• Review notes and documentation to determine assignment urgency and next steps.
• Make outbound calls to carriers, adjusters or internal partners for information and approvals.
• Assist hotel and housing coordinators with accurate claim setup and assignment information.
• Use multiple platforms to review, route and adjust claim assignments as needed.
• Escalate urgent issues to leadership as appropriate.

Skills

Spanish language knowledge

Oral and written communication

PC literate (Microsoft Office)

Analytical skills

Organizational skills

Interpersonal skills

Documentation review

Team collaboration

Composure under pressure

Attention to detail

Performance-driven

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick seeks a Remote Operations Dispatch Coordinator to accurately route and assign claims and support temporary housing colleagues. The role requires coordinating with carriers, adjusters, and internal partners to ensure timely workflow and accurate information.

The position emphasizes strong communication, data accuracy, and the ability to operate within a fast-paced environment. Telecommuting across multiple states is supported, with a Monday–Friday schedule and EST alignment.